The terms governing your use of operlity.com and the Operlity GRC platform.
These Terms of Use ("Terms") govern your access to and use of the Operlity website at operlity.com ("Website") and the Operlity GRC platform and associated services ("Platform") operated by Operlity Technologies Private Limited ("Operlity", "we", "our", or "us").
By accessing or using our Website or Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Website or Platform.
If you are accessing or using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" in these Terms include both you as an individual and the organization you represent.
For the purposes of these Terms:
You may access and use our Website for lawful purposes and in accordance with these Terms. You may browse, read, and share content from our Website for personal and professional informational purposes.
You must not use our Website to:
We do not guarantee that our Website will be available at all times. We may suspend, withdraw, or restrict access to all or part of our Website at any time without notice for operational, technical, or business reasons.
Access to the Operlity Platform is subject to a separate subscription agreement between Operlity and the Customer. These Terms apply to all Users accessing the Platform under a Customer's subscription.
To access the Platform, Users must be authorized by the Customer and provided with account credentials. You are responsible for:
You must not share your account credentials with any other person or allow any other person to access the Platform using your credentials.
You may access and use the Platform solely for your organization's internal governance, risk, and compliance management purposes and in accordance with these Terms and any applicable subscription agreement.
You must not:
All intellectual property rights in and to the Website, Platform, and Operlity Content — including software, design, text, graphics, frameworks, templates, and trade marks — are owned by or licensed to Operlity. Nothing in these Terms grants you any right, title, or interest in Operlity's intellectual property except the limited right to access and use the Website and Platform as expressly permitted by these Terms.
As between Operlity and the Customer, all intellectual property rights in Customer Data remain with the Customer. By submitting Customer Data to the Platform, you grant Operlity a limited, non-exclusive license to process Customer Data solely for the purpose of providing the Platform services in accordance with the applicable subscription agreement and Data Processing Agreement.
If you provide Operlity with feedback, suggestions, or ideas regarding our Website or Platform, you grant Operlity a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without any obligation to you.
Pre-loaded compliance frameworks, control libraries, and standards content made available through the Platform are provided for your organization's internal compliance program management purposes only. You must not reproduce, distribute, or commercialize such content outside of the Platform without the express written permission of Operlity and, where applicable, the relevant standards body.
The collection and processing of personal data through our Website and Platform is governed by our Privacy Policy, which forms part of these Terms. By accessing our Website or Platform, you acknowledge and agree to our Privacy Policy.
Where Operlity processes personal data through the Platform on behalf of a Customer, such processing is governed by a separate Data Processing Agreement between Operlity and the Customer. Operlity processes Customer Data only in accordance with the Customer's instructions and the terms of the applicable Data Processing Agreement.
Operlity implements appropriate technical and organizational security measures to protect the Website, Platform, and Customer Data. Customers and Users are responsible for implementing appropriate security measures on their end — including maintaining secure account credentials and controlling User access to the Platform.
The Platform may integrate with third party services, applications, and data sources. Operlity is not responsible for the availability, accuracy, or security of third party services. Your use of third party services is subject to their respective terms and conditions.
Our Website may contain links to third party websites. These links are provided for your convenience only. Operlity does not endorse, control, or accept responsibility for the content or practices of any third party website. We encourage you to review the terms and privacy policies of any third party website you visit.
Our Website is provided on an "as is" and "as available" basis without any warranties of any kind — express, implied, or statutory. To the fullest extent permitted by applicable law, Operlity disclaims all warranties in relation to the Website, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Warranties in relation to the Platform are governed by the applicable subscription agreement between Operlity and the Customer.
The content available through our Website and Platform — including framework libraries, control templates, compliance program materials, and policy templates — is provided for informational and operational purposes only and does not constitute legal, regulatory, or compliance advice. Operlity does not warrant that use of the Platform will ensure compliance with any applicable law, regulation, or standard. Organizations are responsible for obtaining independent legal and compliance advice as appropriate.
To the fullest extent permitted by applicable law, Operlity shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, loss of data, loss of goodwill, or business interruption — arising out of or in connection with your use of or inability to use the Website or Platform, even if Operlity has been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, Operlity's total liability to you for any claims arising out of or in connection with these Terms or your use of the Website shall not exceed INR 10,000 (ten thousand Indian rupees).
Liability in relation to the Platform is governed by the applicable subscription agreement between Operlity and the Customer.
The limitations of liability in this section reflect a fair allocation of risk between the parties and are an essential basis of the agreement between you and Operlity. Operlity would not provide access to the Website or Platform on these terms without these limitations.
You agree to indemnify, defend, and hold harmless Operlity and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in connection with:
Participation in the Operlity Partner Program is subject to a separate Partner Agreement between Operlity and the Partner organization. These Terms apply to Partner representatives accessing the Website and Partner Portal. In the event of any conflict between these Terms and the Partner Agreement, the Partner Agreement shall prevail.
Operlity reserves the right to suspend or terminate your access to the Website at any time and without notice if we reasonably believe you have violated these Terms or applicable law.
Termination of Platform access is governed by the applicable subscription agreement between Operlity and the Customer.
Upon termination of your access to the Website, all rights granted to you under these Terms in relation to the Website cease immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimer of warranties, limitation of liability, and indemnification — shall survive.
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any dispute arising out of or in connection with these Terms shall first be subject to good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The seat of arbitration shall be Bangalore, Karnataka, India. The language of arbitration shall be English.
Without prejudice to the arbitration clause above, each party irrevocably submits to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India for any interim or injunctive relief.
These Terms, together with our Privacy Policy and any applicable subscription agreement, Data Processing Agreement, or Partner Agreement, constitute the entire agreement between you and Operlity in relation to your use of the Website and Platform — superseding all prior agreements, representations, and understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Operlity's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Operlity to be effective.
You may not assign or transfer any of your rights or obligations under these Terms without Operlity's prior written consent. Operlity may assign these Terms or any of its rights and obligations without restriction.
Operlity shall not be liable for any failure or delay in performance arising out of causes beyond its reasonable control — including acts of God, natural disasters, pandemic, war, terrorism, government action, or failure of third party infrastructure.
Operlity reserves the right to update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our Website. Your continued use of the Website or Platform following such notification constitutes your acceptance of the updated Terms.
For any questions or concerns regarding these Terms, please contact us at:
Operlity Technologies Private Limited
Bangalore, Karnataka, India
legal@operlity.com